Help Center
Find answers to common questions or contact our support team
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Subscription Management
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Connect with BrainRank Support
Our customer support is available 24/7 and you can expect a response within a few hours.
Contact Supportsupport@brainrank.com
Quick Answers
How do I cancel my subscription?
To cancel your subscription, visit our cancellation portal or contact support. You'll maintain access until the end of your current billing period.
Does my subscription automatically renew?
Yes, all subscriptions auto-renew until cancelled. The trial converts to your selected plan after 7 days. Cancel before renewal to avoid charges.
How long does the IQ test take?
Our IQ test takes approximately 15-20 minutes to complete. The test must be finished in one sitting for accurate results.
Can I retake the test?
Yes! Subscribers can retake tests after completing recommended training modules to track progress over time.